Shipping policy

Return & Exchange Policy:

Returns and exchanges of unused merchandise are accepted within 7 days of purchase. Final sale items can not be returned.

You, the customer, are responsible for associated shipping costs – unless the product is defective.

 

How to process a return:

Send an e-mail to info@shedtitan.com with a brief explanation of your return and include your order number in the Email Subject line. 
Once your return is authorized by Pickle & Polly, you will receive an RA number along with the address where you should send your item(s).

Returns must be sent prepaid, via a trackable carrier. Pickle & Polly is not responsible for return shipping costs, international duties, taxes, shipping loss, or damage to returned goods.

Your account will be credited, less any shipping costs, within 7 days of return receipt. You will be emailed a return confirmation at that time.

We reserve the right to reject any returns that do not comply with the conditions stated above. 

For any questions or concerns regarding the return process, please email us: info@shedtitan.com

 

Shipping Policy:

Items will be shipped within 3 business days of receiving payment.

U.S. orders arrive within 3-6 business days. International orders arrive within 1-4 weeks. Transit times are subject to carrier changes or delays and are not guaranteed.

Customers outside the U.S. are responsible for any customs fees, duties, VAT, etc.

If there are any issues with the content of your package due to shipping problems or if your package was lost please contact us and we’ll do our best to resolve the situation.